NativeTalk, a Nigerian tech startup, has introduced an AI-powered customer support platform tailored for small and medium-sized enterprises in Africa. The tool is designed to streamline communication, automate responses, and improve customer engagement for businesses across the continent.
The platform integrates artificial intelligence to handle routine inquiries, allowing businesses to reduce response times and cut operational costs. It is particularly aimed at companies with limited resources, offering an affordable solution to enhance their customer service capabilities.
By leveraging AI, NativeTalk aims to bridge the gap in digital tools available to African SMEs. The launch comes as more startups focus on developing localized tech solutions to meet the unique needs of the region’s business community.
The company plans to expand its services across multiple African countries, with a focus on improving accessibility and usability for local users. This development highlights the growing role of technology in supporting small businesses across the continent.
