MTN Nigeria has denied allegations that it steals customers’ data, as users report a sharp increase in data usage. The mobile network operator, based in Port Harcourt, stated in a statement that it adheres to standard billing practices. The company acknowledged growing concerns over data consumption but emphasized that it does not engage in data theft.
The issue has emerged as users report higher data bills without clear explanations. Some customers claim their data usage has spiked without their consent. MTN has not yet provided specific figures on the extent of the problem. The company has urged users to review their billing statements and contact customer support for clarification.
This comes amid broader discussions about data privacy and billing transparency in Nigeria. Regulatory bodies have recently called for stricter oversight of telecom companies. MTN is not the first operator to face such allegations, though the current situation has intensified due to increased mobile data usage. The company’s response follows a series of complaints from social media users and customer service channels. The situation remains under review as authorities investigate further.
